We booked a villa with nice view, but unfortunately we shocked and surprised that the view it’s totally some this else.We were not pleased and not satisfied at all. The pool is viewing another villa with green roof and people hanging their clothes in the balcony !!!!!!

I booked this property as a planned birthday vacation. Thailand has been on my bucket list for years and I was looking forward to an amazing experience here. Sadly, my mom passed 3 days before my scheduled departure. I reached out to the booking company (The Luxury Signature) whom I went through for accommodation at this property and explained to them the circumstances. My ask wasn't for a refund but if it was possible to push the date a bit further out as I now had to plan for funeral arrangements. After days of communication, they notified me a a few hours from my flight departure that the dates could not be changed and they were keeping the complete total of the booking totaling $4311.87. This left me utterly dismayed. A refund wasn't needed but considering my mother just died, they were not willing to push the date back and kept the full amount of the reservation. I have noted this property to also be listed on places like airbnb that has a policy that allows a cancellation up to 72hours before check in time. While this appears to be a beautiful place, please take heed that they have no consideration for unpreventable life emergencies and will not accommodate you in the event of unforeseen deaths.

We stayed at Villa H (Halena) What a place !! The villa has some stunning views from all the rooms. The staff is very hospitable and helpful. There is a lovely beach 🏝️ at walking distance which is clean and unlike the rest of Phuket. It’s a place to stay away from the hustle and bustle. The Jacuzzi, Steam room & Massage room are top notch, Swimming Pool is awesome Must have the barbecue organised by the staff. Should stay for a minimum 7 night.

One of the best Thailand vacations... absolutely private and serene. Was quite an experience. Staff was always on top of everything we needed... and the food by our thai chef was awesome. we will definitely recommend this to people we love private and luxurious holiday.

Amazing villa with Kaew’s team! Would love to come back! Infinity pool, sunset, jacuzzi, gym, 2 tv Room, kitchen and bar and five bedrooms ! There’s no need to go out!